2015: Transforming How We Work, via Search
Just as top athletes enter “the flow” when they perform at their best, when everything simply comes together, in 2015 more of us will work “in the flow,” at the top of our abilities, as what we need to...
View Article2015 Trendwatch: The Ecosystem of Record
As 2014 drew to a close, Coveo predicted the five trends that will increase worker and customer proficiency in 2015 via advanced, enterprise search-powered apps. This post kicks of a series of five...
View ArticleTrend Watch: Alleviating the Skills Shortage through Search
This is the second in a five-part series examining trends that will increase worker and customer proficiency in 2015 via advanced, enterprise search-powered apps. Trend 2: Search-powered apps help...
View ArticleHow “Upskilling” Employees and Customers via Search Drives the Bottom Line
Attendees at this year’s APQC Knowledge Management Conference in Houston are looking to understand how becoming a knowledge-driven organization can transform their business and drive the bottom line....
View ArticleLearning faster with Search: Notes from the #APQCKMCONF trenches
“Companies need to learn faster,” said APQC leader Carla O’Dell in her keynote address at the organization’s 20th Annual KM Conference, and #apqckmconf lit up on Twitter. She also said that search is a...
View ArticleThe cloud spins faster than the earth…and we all learn in the moment of need
Remember when you were a kid, lying on your back in the grass, staring up at the sky and seeing the clouds move? It always made me dizzy! In reality, of course, we all learned that the earth was moving...
View ArticleDigital Customer Experience & the Digital Workplace: Real Life at Sonus Networks
According to Gartner, the digital workplace delivers a more social, mobile, accessible and data-driven work environment. Conferences about digital workplaces, digital business and digital customer...
View ArticleKnowledge Workers Mostly Redo Work
Most of us—that is, Knowledge Workers—rarely do new work. This unhappy revelation comes from the recent Coveo Knowledge Rework Report which surveyed 412 Knowledge Workers and 337 Knowledge Management...
View ArticleHow Search Helps Employees Upskill: One Company’s Story
The promise of upskilling on demand, that is, helping employees gain skills via access to the contextual knowledge and relevant people they need, when they need them – in the flow of work – (as covered...
View ArticleFor Enterprise Search Success, Security Is Required
This week Coveo issued a news release about the success of Harris Corporation’s enterprise search program. Like most companies, this was a second or even third-generation approach to enterprise search...
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